Contact Us – Tirangaapp.com
Welcome to the official Contact Us – Tirangaapp.com – India’s trusted platform for secure and exciting colour prediction games. We’re glad to have you here and want to ensure that every query, suggestion, or concern you may have is addressed promptly and professionally. Whether you’re a new user looking for assistance or an existing player who needs support, our dedicated team is always ready to help.
At Tirangaapp.com, we prioritize communication and trust. That’s why we’ve built a responsive support system that helps users connect with us anytime, from anywhere.
📞 How to Contact Tirangaapp.com
We offer multiple ways for you to reach us. Choose the method that suits you best:
1. Customer Support Email
You can write to us at:
📧 Email: support@tirangaapp.com
Our email support team is available 24/7. We usually respond to queries within 6–12 hours. For faster resolution, please include your registered mobile number or user ID (if any) along with a clear explanation of your issue.
2. Live Chat (Coming Soon)
We are working on introducing a Live Chat Support System to offer real-time solutions to your queries. This feature will be accessible from both the mobile app and website interface.
3. Social Media (Coming Soon)
We’ll soon be launching official social media handles on:
- Telegram
- WhatsApp Channel
Once active, you can directly message us or join our community to receive updates, game tips, promotions, and support.
🔍 Common User Queries We Solve
Here are some of the most common types of questions we receive — and we’re here to help with every one of them:
🟢 Account Support:
- Trouble logging into your account?
- Forgot your registered mobile number?
- Want to update your profile details?
🟢 Deposit & Withdrawal:
- Didn’t receive your deposit?
- Facing issues during UPI or bank transfer?
- Want to know the withdrawal limit or processing time?
🟢 Game-Related Questions:
- How does the colour prediction system work?
- What is the payout structure?
- Why did my bet not get confirmed?
🟢 Referral and Bonus:
- Need help with your referral code?
- Didn’t get your referral bonus?
- How to maximize earnings through the referral system?
🟢 Technical Issues:
- Facing app crash or slow loading?
- Payment stuck in processing?
- Error messages while logging in or placing bets?
If your issue is not listed here, don’t worry – just drop us a message and we’ll guide you step by step.
🛡️ Our Commitment to Prompt Support
We believe great support is the foundation of user trust. That’s why we maintain:
- 24×7 Email Support
- Dedicated Ticketing System (for escalated cases)
- Multilingual Support (English, Hindi, Regional Languages – Coming Soon)
- Fastest Possible Resolution Timeline
Depending on the nature of your concern, you can expect:
| Type of Issue | Average Response Time |
|---|---|
| Login or Account Queries | 6–8 hours |
| Deposit Issues | 4–6 hours |
| Withdrawal Concerns | 2–4 hours |
| Game Play Questions | 6–12 hours |
| Referral/Bonus Support | 12–24 hours |
📌 Important Contact Guidelines
To ensure faster resolution, please follow these guidelines when contacting us:
- Use your registered email ID and mention your user ID or phone number.
- Include screenshots of the issue if possible.
- Mention the time and date of the transaction or issue.
- Use clear subject lines in your email (e.g., “Withdrawal Not Received”, “Game Not Loading”, etc.)
- Avoid spamming – we respond to every query in order of arrival.
🧾 Need Help with Deposits or Withdrawals?
We understand how important timely transactions are for our users. If you’re facing any issue regarding deposits or withdrawals, we’re here to help.
✔ Deposit Help:
- Check if your payment was debited.
- Share the transaction ID, time, and method used.
- Let us know if you paid via UPI, PhonePe, Google Pay, Paytm, or Net Banking.
✔ Withdrawal Help:
- Ensure you’ve completed all profile verification steps.
- Provide your withdrawal request ID or screenshot.
- Mention your bank name and UPI ID for quick assistance.
Our team will verify and resolve any payment-related issue with top priority.
🔒 Data Privacy & Protection
When you contact us, your personal information is completely safe. We follow strict data privacy policies and never share your details with any third-party organization. All communications are encrypted and handled professionally by our internal team.
Tirangaapp.com is fully committed to your privacy, safety, and satisfaction.
🎁 Promotions & Bonus Support
We also handle support related to our promotions, lucky draws, welcome bonuses, cashback offers, and referral systems. If you didn’t receive a promotional bonus or want to know more about current offers, simply email us at:
📧 support@tirangaapp.com
Subject: “Bonus Query – [Your Registered Mobile Number]”
🧠 Help Center (Coming Soon)
We’re building a detailed Help Center/FAQ section with tutorials, how-to guides, troubleshooting steps, and video demos to help you resolve your issues quickly without waiting for a support agent.
📍 Business & Partnership Inquiries
Are you a digital influencer, gaming content creator, website owner, or YouTuber who wants to collaborate with Tiranga App?
We’re open to:
- Affiliate programs
- Influencer marketing
- Advertising partnerships
- Bulk referrals
- Game reselling opportunities
Email us at: business@tirangaapp.com
Subject: “Business Partnership – [Your Name]”
🚨 Report Abuse or Misuse
We maintain a strict policy against cheating, fraud, and unethical gameplay. If you want to report another user or any suspicious activity on the platform, please contact our abuse reporting team with full details.
Email: report@tirangaapp.com
Include any relevant screenshots, user ID, and incident description.
🕒 Our Working Hours
Our support team is operational 24 hours a day, 7 days a week including public holidays. While responses may take time depending on the volume of queries, we guarantee a reply to every genuine concern.
🔗 Quick Links
To make your experience even easier, here are a few useful pages:
Table of Contents
🙌 Thank You for Choosing Tirangaapp.com
We are grateful to every user who chooses Tirangaapp.com for their online gaming and earning needs. Your feedback, suggestions, and reviews help us improve continuously and deliver better service every day.
Whether it’s a technical issue or a general query – we treat every message as important. Your satisfaction is our priority.
Stay connected. Play responsibly. Predict wisely.
Team Tiranga App